FREQUENTLY ASKED QUESTIONS

Therapy often explores emotional and psychological roots of communication challenges, especially when mental health conditions are involved. 

Coaching focuses on skill-building, goal-setting, and future growth. It’s about helping you communicate more effectively, not diagnosing or treating mental health issues. 

Absolutely. Many clients find that coaching complements their therapy work. Coaching can help you apply insights from therapy in practical, everyday communication. 

The most important requirements are honesty, transparency, a willingness to be challenged, and the commitment to follow through on the action steps we set together between sessions. Also, please be on time for sessions!

All meetings are virtual. In-person meetings might be accommodated on a case-by-case basis for an additional fee in the National Capital Region (limited to Fairfax, Prince William, Stafford, Arlington, Alexandria, Falls Church, Spotsylvania) or Hampton Roads region (Virginia Beach, Norfolk, Newport News).

Bethany previously offered services in-person and online. She had a physical location in Fairfax County, VA and (at client request) has held sessions in coffee shops, library, client's office, and even a public park. Due to increasing demand, in mid-2025 Bethany decided to move her business to virtual-only so she could serve more clients across the country. Eliminating travel time has allowed her to serve more individuals and families. In special circumstances, I can make arrangements to meet clients in-person in Fairfax County and the Hampton Roads region of Virginia (for an additional fee). 

Yes - licensed and registered in the State of Virginia. 

When you work with me, you are partnering with a qualified professional. I uphold the highest standards of ethics and maintain professional liability insurance. 

Never!  I value the trust you place in me as a coach. This means your personal information, contact details, and session content are strictly confidential and will never be shared, sold, or given to any third-party marketing entities.

Privacy is paramount. All client information, notes, and records are stored on a dual password protected local area network or secure cloud storage. For cloud storage we use the Google Cloud platform that complies with stringent security standards, including encryption and password-protection, ensuring your personal data remains confidential and secure. 

As a Communication Coach, I do not diagnose or treat mental health disorders, nor am I a licensed medical or legal professional. My services focus on goal-setting, skill development, and forward action. If you require medical, clinical, or legal support, you will be referred to a licensed professional. That being said, I am committed to your privacy to the maximum extent of the law and ethical guidelines. 

The coach-client relationship is not legally privileged; thus, we are obligated to comply with a valid court order or subpoena, as required by law. However, before submitting any information, I would contact you (the client) to discuss with your attorney about filing a motion to quash (cancel) or limit the scope of the subpoena before responding. If the court insists the information must be produced (meaning the motion to quash failed or was not filed), BRUNO must legally comply. 

We require 24 hours hours notice for cancellations or rescheduling. Missed sessions without proper notice are typically forfeited. 

Contact me to book a complimentary 15-minute virtual introductory session.